Forum Discussion
Unable to submit Support Requests
My Credits is off my bill for 2 months. Ending up I've paid 52.20$ each month for the past 2 months. I've called the customer service 866-558-2273 which always direct me to create a Support Reqest,...
Hi,
You may refer to case number 21835645 with call details.
The credit is in French
Cred/mois mise en serv.(avant tx)*
As you can see these are used for short text so difficult to read but translate into English, it should be
Credit/month for services (before tax). I have a 2 year contract and these should be good for 2 years. I had them only for 7 months.
I am supposed to get a call back within 5 business days from Telus. There is no call. Nothing happened.
TELUS_Support
Official Support Team
Official Support TeamCan you please send us a private message so we can assist?
