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Travelling / Roaming Questions
I recently changed my plan (after speaking to a rep) to '5G+ Complete' with $0 unlimited long distance pack (27 countries) as I will be travelling to Mexico (with a short business trip to the US) for...
Hey bluebell - Great question! That could be confusing, let us have a closer look at the account with you. Look out for a message from us!
The question was posted 18 days ago but there does not appear to be an answer provided by TELUS. Can we expect an answer to this inquiry soon?
TELUS_SupportOfficial Support Team
Are you referring to Bleubell's question? If so, after verifying their account info over PM and looking into their plan details we confirmed that their plan included full talk, text, and data coverage across Canada, the US, and Mexico. Which countries will you be travelling/roaming in HK?
