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stephsurfmac's avatar
stephsurfmac
Neighbour
27 days ago

Transfer of Ownership

My previous employer initiated a transfer of ownership of my number from the business to myself. I cannot complete it as I cannot sign in, as my email and phone number are still linked with the previous owner, and I can't create a MyTelus account.

3 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi Stephsurfmac, do you have an existing TELUS mobility service with us?

    • stephsurfmac's avatar
      stephsurfmac
      Neighbour

      No I do not, my name, email and number are tied to the work account so I'm limited in what I can fo

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        Gotcha, we'll send you a PM so that we can dig a bit more into this for you.