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RS33's avatar
RS33
Friendly Neighbour
2 years ago

Texts sometimes don't send or receive

Hi, Switched to Telus in August 2023. Since that time, there will often be times where texts don't send or receive. Three phones on the account, all different phones, same issue. Happens at home, o...
text
El-Eric's avatar
El-Eric
Icon for Community Manager rankCommunity Manager
2 years ago

Hi RS33 have you spoken to our technical support team about the issues you are experiencing?

RS33's avatar
RS33
Friendly Neighbour
2 years ago
No. Don't have a spare 90 mins to spend on the phone.


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  • El-Eric's avatar
    El-Eric
    Icon for Community Manager rankCommunity Manager
    2 years ago

    You can try reporting your issue at telus.com/outage

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