Forum Discussion

starchoice's avatar
starchoice
Leader
4 years ago

Telus Easy Roam

I don't know why Telus refuses to provide me with the Telus Easy Roam service for my mobility service. Yes, I do have an old plan. Telus tries to tell me that the service is not compatible but that i...
Dimo-X's avatar
Dimo-X
Icon for Moderator rankModerator
4 years ago

Hi Starchoice, are you on a TELUS prepaid plan? If so, it never supported international roaming... some add-ons for the prepaid platform can be found here https://bit.ly/2ICgtHE

  • starchoice's avatar
    starchoice
    Leader
    4 years ago

    No, it is not a prepaid plan. It's postpaid and EPP.

    • NFtoBC's avatar
      NFtoBC
      Icon for Community Power User rankCommunity Power User
      4 years ago

      EPP are special plans, with specific contract language, and not part of the regular family of Telus plans. You get a great deal, because of the relationship your employer has with Telus, but  are left with the terms of the contract.

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