Forum Discussion
SUPPORT STAFF PLEASE HELP ME
Please can any staff member reach out I don't know what to do....
I placed an order and have yet to receive any updates. Tracking is stuck on order placed. It's frustrating because webstore says fast shipping. I can't seem to get ahold of anyone when I call just on hold for hours
3 Replies
TELUS_SupportOfficial Support Team
We can look in to this with you. We'll send you a private message to discuss further.
Me too! I placed an order on January 1, 2025 and have not received it,
cancel that order and order again. If it does not ship, they are waiting for product. This is happening a lot with supply chain.
