Forum Discussion
kusius
2 years agoFriendly Neighbour
Streaming throttling
Hi, why is there such throttling of streaming from my mobile device? I’m on a 5G+ plan (with a 15 Pro Max phone), but I can barely watch Twitch or YouTube at 720p. Speedtest always shows 200+ Mbps an...
Nighthawk
Community Power User
12 months agoYouTube works fine for me over cellular after giving it a few moments to load the video. It's better better than it used to be, for me at least. I'm only getting one bar of 5G where I am indoors currently also.
If all you are getting is 15mpbs down, what's the upload speed? Are you indoors or outdoors? Are any other apps or services showing similar issues where you are located?
kusius
12 months agoFriendly Neighbour
Btw there shouldn’t be a few seconds to load or rewind a video. Even if you watch it in 4K quality. If you use VPN, it’s almost instantaneous, provided the signal is strong of course. And that’s how it is on Rogers or Freedom networks because they don’t throttle. And Telus network can manage it perfectly fine as well, it’s just that they seem to want to keep the network as uncongested as possible so that speedtest would always show a crazy fast number and they would keep winning the fastest network awards etc. Which is their right, I mean it’s their business. The whole point of this thread, and the CCTS complaint that I made, is that this should be disclosed to the customer before the customer makes a decision to sign the contract. So far the initial CCTS finding btw is that what Telus is doing is legal. Well, nothing I can say if that will be their final finding as well, the law is the law!
- iWillLift12 months agoOrganizer
THANK U!
Its 2024 almost 2025 with 5G+ you should be getting over 500 mbps CONSISTEMTLY when I'm in DOWNTOWN Edmonton, what a joke company. like my 3G back then worked faster than 5G+ is pathetic- FuzzyLogic12 months ago
Community Power User
Depending on your data plan speeds will be reduced when you exceed a particular amount of data. As per Telus:
Data speeds reduced to a maximum of 512Kbps after your included high-speed data bucket is exhausted. Speed may vary with your device, internet traffic, environmental conditions, and other factors.
- iWillLift12 months agoOrganizer
… no…
… please read the thread…
Appreciate the intent but no…