Forum Discussion
Stream+ Prime account
Hello, I am having issues with stream+ ever since I first got it. I had signed up for stream+ on sept11, and successfully activated netflix but had issues with disney & prime. I spoke to telus s...
Was this resolved for you? I've had similar issues since March, my Telus account is cancelled but the subscriptions are still active and paid through Telus even though I'm not paying for Stream+. I've contacted Telus multiple times, the account just stays in limbo as "update in progress" or some version of that wording.
That is so wierd wow
- Yes it was resolved for me. After numerous phone calls back and forth. They managed to cancel my stream+ and I was able to set it back up again and everything works now.
They never ended up refunding the fees I paid that they said they would refund me. I just can’t afford to spend 6+ hours on the phone again trying to get the money back. It was definitely a frustrating process.
Sent from my iPhone
