Forum Discussion
Stream+ Activation Error
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back...
Did anyone get a fix for this? Telus has royally screwed me over on this.I called customer support and they couldn't help. I then told them to just cancel the service since it doesn't work. I was told that they can't cancel it for me. I have to do it myself through the (GET THIS) subscriptions page. You know, the one that doesn't work.
So Telus is now going to bill me every month for a service they are failing to provide and I have no way to cancel it. I am effectively paying double for all my streaming serives. How is this even legal? What recourse do I have?
TELUS_Support
Official Support Team
Official Support TeamKaseyB Yikes. We're going to get the ball rolling for you. We'll send a private message your way to collect your account info.
Representatives keep initiating a conversation to resolve the issue, but after one message there's no follow up. All I am asking is for my service to be cancelled. This is a very simple request. Please see this is taken care of ASAP.
Still waiting on a response. Can this please be escalated to a manager. I need the service cancelled and the full amount taken from my credit card credited to my account. Mant thanks.
