Forum Discussion
Stream+ Activation Error
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back...
I have same msg when trying to activate stream services Prime, Disney, etc. Worst of all, I am still being charged and I am unable to cancel Stream + subscription, because I get the same error "sorry your subscription list is not available..." when I go to my subscriptions even though Stream + is listed as active. Been on the phone numerous times. I've tried using computer, phone, tablet etc and still getting this error.
Alright. Level 2 tech support fixed most of the issue. To get the subscription list to work and be able to activate tech support has to unlink your home services from your account as that is what causes the error. You can then activate all but the Telus TV+ (it still errors out unfortunately) and once activated re-link your home account.
Yeah I still can’t access the TelusTV+ either. Funny though. With all of the problems and time it’s taken to get anything working, I’ve still been charged the full amount. Go figure.
