Forum Discussion
Stream+ Activation Error
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back...
Interesting.. I've been getting the exact same error for 6 months with my Stream+ subscription. I have been able to activate and use my Netflix account, but not Disney or Amazon. Same error as described above. Seems like it is an issue that crosses various Telus services. Any solutions found yet..?
I have been having this same issue for 2 and a half weeks now. TELUS_Support can you please give me direct contact to someone who can fix this. I have already submitted two support forms with no answer and spoke on the phone with tec support with no result. I am currently paying for stream plus without getting to use it. Very poor from Telus!
TELUS_SupportOfficial Support Team
Please send us a private message so we can help.
No solution yet, but they have presumably identified the problem on the back end and are working on it. Can keep you posted.
Hello,
Unfortunately, no update....I still receive the same error. But I hope someone is still looking into this? Since I can "review receipts" and "update credit card info" (cannot delete!) - all associated with the Disney+ subscription....but the subscription under "Manage Subscriptions" cannot be loaded, and Disney+ itself does not know about me (yet)....(note that I did not sign up for Stream+, just for Disney+).
- TELUS_Support
If you'd like, we can always submit another callback request for you. Feel free to send us a private message and we can discuss further.
