Forum Discussion
Stream+ Activation Error
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back...
Hi there, have you been able to resolve this issue with the activation? I have been having the same issue, and Telus is not able to help me for two weeks. The problem is that they don't see my subscription from their side, but I do see it on the overview side of my account, but cannot load it under the "Subscription" tab and, hence, cannot activate. Ironically, I receive Telus emails/reminders why I have not activated the streaming subscription. Telus can also not cancel my subscription since they do not see it from their end. Any help (from Cwg23 or Telus) would be highly appreciated!!
I should add that I am receiving the same error as you "Sorry, your subscriptions list is not available at this time. Please try again or check back later". But it has been 2 weeks, and it seems that the system/website is trying to "fetch" my information, but it cannot OR it does not match somehow. Can anyone help, please? Thank you!
TELUS_SupportOfficial Support Team
We can definitely take a look. Feel free to send us a private message here and we can discuss further, thanks.
Hi there, I'm having the same issue.
