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SIM swap for prepaid phones
Hello. I need to swap my old regular SIM and after following the instructions to in the "How to Swap Your SIM Card Online" post I found that option is not available to me. Are prepaid customers not...
Hello. Not sure exactly what happened here, the option may have been removed for security reasons. Your best bet would be to call in to our Mobility team at 1-866-558-2273 so they can do it for you. Another option would be to reach out to us over at our Twitter or Facebook pages so we can verify your account and look into it for you!
A-B
Community Manager
Community ManagerHello. Not sure exactly what happened here, the option may have been removed for security reasons. Your best bet would be to call in to our Mobility team at 1-866-558-2273 so they can do it for you. Another option would be to reach out to us over at our Twitter or Facebook pages so we can verify your account and look into it for you!
