Forum Discussion

ShayR's avatar
ShayR
Neighbour
1 day ago

Sim card

Hey I suspended my service and need to undo it. Having trouble activating my SIM card on my new phone. I’ve done this before but it’s being weird today for some reason.

account
Mobility
SIM card
telus

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    13 hours ago

    Hello ShayR, we'll be happy to look into this with you and hopefully find the reason why it's not working. We'll send you a private message soon because we'll need to access your TELUS mobile account in order to confirm the SIM card number you have.