Forum Discussion
SIM card
I have been with Telus for about 4 or 5 months I recently traveled to the states and went to turn my phone on well in the states and it said my sim had switched to an eSIM and I never switched it to a...
You should still be able to call 611 from that deactivated site and still reach Telus. SIM swaps are unfortunately too common of an occorance with Canadian carriers, regardless of the carrier. If you are using iMessage. You could pick up a T-Mobile prepaid SIM for now to use and you should still be able to get your texts from your Canadian number associated with your Apple ID. Hopefully nothing else has been compromised as a result of your SIM being changed without your permission.
It charged me an easy roam fee and wouldn’t let me call at all so that’s just lovely but I sort of fixed it. It says it’s a business sim now and doesn’t give me all my cellular options as to what I’m using my data for but whatever
- When you get back to Canada. It might be worth visiting a Telus Store or calling support to make sure everything is correct with your account and SIM. Enjoy your time in America and have an amazing NYE!
