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Shipping during Covid
Anyone know how long it takes before an Item ships? I purchased a phone that was in stock on August 1st and received an email that the order was submitted for shipment two days later. It's been a wee...
- Hello Sherpaderp
Yeah it's a long wait as many aren't working / working from home so all call center for carriers have long waits. Try this before contacting you're CC.
https://www.telus.com/en/support/contact-us/escalations/
This link above is for the Escalation department for the management. Try that and see what happens!
Thanks for the help Meow. 🙂
I gave up after waiting on hold for 30 minutes. Not to keen on giving this anymore of my time. If nothing changes by next week I'll try calling my credit card company and go from there.
Hello Sherpaderp
Yeah it's a long wait as many aren't working / working from home so all call center for carriers have long waits. Try this before contacting you're CC.
https://www.telus.com/en/support/contact-us/escalations/
This link above is for the Escalation department for the management. Try that and see what happens!
Yeah it's a long wait as many aren't working / working from home so all call center for carriers have long waits. Try this before contacting you're CC.
https://www.telus.com/en/support/contact-us/escalations/
This link above is for the Escalation department for the management. Try that and see what happens!
Thanks again!
Sent a message to the escalation team. So I'll wait and see what happens.
Telus got back to me. They said the phone is on backorder and will ship in 1-2 weeks.
- Thanks again for the assistance!
