Forum Discussion

joannezzz's avatar
joannezzz
Neighbour
20 days ago
Solved

Roaming

I keep getting annoying messages about roaming charges when I am in Canada near the Washington USA border.  Is there any place that Telus can be notified when I am in this area (which I am frequently...
  • TELUS_Support's avatar
    18 days ago

    Hello joannezzz, I don't think we can stop those notifications since their role is to protect our customers regarding the possibility of having roaming fees. We'll be happy to look into it for sure and we'll send you a private message in order to access your TELUS account.