Forum Discussion
Phone Speed Issue
My phone is taking forever to download or go to a different page. My Internet is almost going backwards because it's so darn slow. What do I f?? Please help me. I've never had it so slow and it's ve...
It's all the time. I'm on wi-fi. This is so frustrating.
NFtoBC
Community Power User
Community Power UserIf connected multiple different Wi-Fi in different locations, and slow in all of them, it suggests it is your phone. You can try restarting it, but it would be helpful to know the model phone you have.
I have restarted on numerous occasions and it doesn't seem to make a difference. I spend most of my time at home and when I go out I'm not on my phone. It's a Google Pixel 7. I was a die-hard Samsung Galaxy fie hard. I figured if you don't have a Samsung you're nuts. Even my TV's are Samsung!!!!! I really like these Pixels and what they do. There's a few extra little things I like. Sorry for babbling!!!!!!
TELUS_SupportOfficial Support Team
Hi cujojo - Have you tried to replace your sim card?
No,I haven't replaced my sim. Why would my sim have anything to do with it? What does it do that it would slow things down??
