Forum Discussion
Price Increase
Did everyone's pricing increase?
A-B
Community Manager
Community ManagerAll billing increases or changes are posted in billing notes in advance, and we of course try to limit increases as much as possible. If you ever have questions about your billing specifically, let us know!
The price increased in our invoice posted today. We didn't receive any notifications of such an increase. The admin side of Telus has always been dreadful and the lack of communication is just a reflection on what kind of company they are.
stevendrowe wrote:We didn't receive any notifications of such an increase.
Check your previous month's statement. Mine had this at the very end:
Update to your monthly rate plan
Starting in April 2024, your monthly rate plan fee will increase by $X. If you do not agree with this change, you may cancel your service without penalty within 30 days of the effective date of the change.I did that before posting here. There was nothing.
- Trudeau just posted on X yesterday that cell phone plans have been reduced in past couple year. Mine was same up until this month and now suddenly went up by $11.30. Why?
- My bill just went up and I made no changes
- You should text auto withdrawal folks as since same every month no need to go online to see bill. Just got text auto coming out and amount was $11.30 more total for hubby and I..no reason or confirm that price went up. Just taking more
