Forum Discussion
JCL
3 months agoNeighbour
Pre-authorized payment discount not active ?
Hi there, I've been using Telus for a little bit more than 3 years now with 2 phone plans and 1 home service. Today, I learned about the pre-authorized payment discount that we can get on phone pl...
JCL
2 months agoNeighbour
Hello !
Thanks for your answer on that and for EPP info. I thought that it was treated the same as a normal plan as it's almost the same price, so it's good to know.
I double checked my home service and noticed that I was getting the 5CAD off from the pre authorized bank payments, so all good on that side.
Thanks again for the clarification :)
JC
- TELUS_Support2 months ago
Official Support Team
Happy to help JCL and I'm sure that a new version of your EPP plan will be available soon and it soon be compatible with the PAP discount. Feel free to contact the EPP team about it (1-866-848-3587) and keep us posted !