Forum Discussion
Tkbest
3 years agoNeighbour
Online Trade Ins
Never process a trade in online, even if there is an good trade in bonus credit. The only reason I completed my trade in online was for the bonus credit because duh. I have gotten confirmation that ...
Jeannie_D
2 years agoNeighbour
You too? DARN IT, I did the same for blackfriday. They received my phone since Dec 5, we are now Feb 4 and still no credit. They told me by the 3rd billing i should see it. STILL DONT SEE IT. Telus is a joke, I dont even know how my mother and partner can still be with them. HORRIBLE CUSTOMER SERVICE, no solution to problems.
InkAndBrass
2 years agoNeighbour
My trade-in phone is currently missing in the mail 5 days after it was “out for delivery” and then “item rerouted due to processing error”. I feel stupid for not selling it privately now.
- Jeannie_D2 years agoNeighbourYou can claim it if Canada Post lost the package.