Forum Discussion
mrgreen
1 month agoHelpful Neighbour
Onboarding
I'm in Bali but wasn't getting my OTPs sent to sms so I switched to Telus' top plan covering Asia etc. Didn't get the onboarding sms. Emails just tell me to register and account which I did. When sig...
TELUS_Support
Official Support Team
1 month agoWe'll send you a private message shortly since we'll need more information regarding your account. It will be easier to assist you if we can have a big picture of what's going on with your service.
mrgreen
1 month agoHelpful Neighbour
I did what you asked, but now another day has passed with my phone and SMS not working. Send me an email with the onboarding instructions already.