Forum Discussion

Hb2's avatar
Hb2
Neighbour
10 months ago

No accounts linked

Hi I am abroad and have been with Telus for more than 2 years. I was trying to go on my app to pay my bill but the app shows that no account is linked. The app was working fine for more than 2 years....
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
10 months ago

Hi there, have you tried logging in from a computer?

  • Hb2's avatar
    Hb2
    Neighbour
    10 months ago

    Yes did not work 

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      10 months ago

      Have you tried incognito mode? 

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