Forum Discussion
Ken73
2 years agoNeighbour
Loyalty offer
Ok, I tried for weeks to claim a loyalty offer that was that offered a far cheaper plan with unlimited data, slowed after 100gb data, a galaxy s24 for $5 a month. I couldn't get the **bleep** thing t...
TELUS_Support
Official Support Team
2 years agoHey Ken73 our Loyalty team will be able to assist with redeeming the offer or providing you with a new one. You can send us a message and we can help get you in touch
Ken73
2 years agoNeighbour
Thank you for replying. How do I actually get hold of them? Straight to them and not through someone else that says I'll get a call back and then nobody ever calls. Just paying for years for something I've been fighting to get removed for years is very very frustrating enough without feeling like I was intentionally delayed to miss the offer.
Thanks
Ken