Forum Discussion
YuriyG
4 years agoNeighbour
I got a promotion call from +1 (866) 558-2273 which is Telus Business Mobility Support
Hi there, I got a call from +1 (866) 558-2273 which is Telus Business Mobility Support. The guy offered a brand new iPhone 14 Pro Max with 25GB of data 2 years plan for $60 a month. I confirmed t...
Nighthawk
Community Power User
4 years agoYou may want to start here to report the scam call: https://www.telus.com/en/about/security/report-a-problem
For identity fraud start here: https://www.telus.com/en/about/security/identity-theft-fraud
Do you even have a business account with Telus? If no, then "Business Mobility Support" isn't going to be contacting you. Telus in general won't but if they ever did, it would be Sales calling and not support. The extremely cheap cost of the plan is another big hint that it's a scam. The 14 Pro Max is a $1600 phone. There's no way the phone and plan would only be $60/month. The phone by itself is $66/mo with no downpayment.
Telus can't fix that you gave all of your information to a scammer. If you actually did give out your credit card, you need to get a hold of your bank and completely cancel that credit card immediately before the scammers rack up a ton of charges. Make sure they know the scammers have the card details so the new card is separate from the old one. As for your SIN, that's the one thing you never give out. If you gave the scammer that, who knows what they can do with that.
As for the caller ID spoofing, that's not something Telus can fix. Caller ID technology in itself is the problem. Until the telecom industry comes up with a new caller ID system, the issue won't go away soon.
YuriyG
4 years agoNeighbour
In addition, yes, I had a business account with TELUS before. Before I left to another service provider.
The cheap plan is a catch in this case.
The cheap plan is a catch in this case.