Forum Discussion

Friendly Neighbour

18 hours ago

I Can't Renew My Prepaid Phone

I'm fed up and appalled at how this site is run. I tried to add via a credit card, I need credits, which is rediculous. I add $150 to top up my account to buy the 150 plan, then it says 'Unfortunate...

Friendly Neighbour

1 hour ago

Yes. I tried both, mainly through the website.

TELUS_Support
Official Support Team
59 minutes ago
Gotcha, we'll send you a PM shortly to take a closer look.

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