Forum Discussion
How to Downgrade a Mobile Phone Plan?
I wanted to downgrade my mobile phone plan as I changed to a work from a home lifestyle. Currently on the Unlimited mobile plan and I am barely scraping the surface of data. It's more than I need and...
dru
Community Manager
Community ManagerIt looks like they aren't eligible for a rate plan change, unfortunately. The reason the reps couldn't change it for you is because it's not available to them in the selection drop-down (owing to restrictions on availability). At current time, it's only available on new BYOD activations.
