Forum Discussion
Got a new phone and a new sim, how do I make change my number over to the new phone?
I'm replacing my old phone with a Samsung a50 and I had to get a new sim card for it, but when I try to change devices on the website it tells me to contact you.
Registering a SIM on the Telus site hasn't worked for literally years even though it may appear doable. So yes you'll have to call... Best of luck as I've heard wait times are pretty lengthy.
- Forgot to mention... You might have way better luck visiting a physical store if that is at all possible.
