Forum Discussion
Solved
Europe 30 day Easy Roam Pass: How to extend?
If a person anticipates being in Europe for more than 30 days, how does one extend the Europe 30 day Easy Roam Pass?
Is it necessary to log into MyTelus and reapply or can it be set up to automatically extend for another 30 days?
Thank you!
Thank you for your reply.
This other reply from Telus Support would be a useful point to put into the FAQs for this 30 day roaming plan.
2 weeks agoYou can add another 30-day Europe Travel Pass to your account at any time, even if your current pass hasn’t yet expired. The new pass will activate automatically once the current one ends, ensuring seamless coverage.
4 Replies
Replies have been turned off for this discussion
Thank you for your reply.
This other reply from Telus Support would be a useful point to put into the FAQs for this 30 day roaming plan.
2 weeks agoYou can add another 30-day Europe Travel Pass to your account at any time, even if your current pass hasn’t yet expired. The new pass will activate automatically once the current one ends, ensuring seamless coverage.
How ? I don't seem to have an option to do this. I keep getting the message that my current pass hasn't expired (even though I started using it 33 days ago). And I am unable to find a way to add another 30 day pass.
TELUS_SupportOfficial Support Team
Hello lonergm, we'll send you a private message shortly since we'll need to access your account in order to assist you.
- TELUS_Support
Hi there, You can extend your Europe 30-Day Easy Roam Pass by purchasing a new pass once your current one expires. To do this, log in to your My TELUS account online or through the My TELUS app.
