Forum Discussion
Lisaann
2 years agoNeighbour
EasyRoam won’t turn off
Hi there, I have tried to turn off EasyRoam and switch to pay per use on the app and website and I can’t. I tried calling and Telus offices close at 5 pm PDT? Any solutions for how to turn it off or g...
xray
2 years agoHero
I'm on a Canada-US plan now so it doesn't make sense to see the Easy Roam US option but I recall being able to turn it on/off from my account when I had just a Canadian plan. A-B do you know if that has changed?
A-B
Community Manager
2 years agoIt usually is done by our team, mostly to avoid PPU charges for calls and mostly data.