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babykim2023's avatar
babykim2023
Neighbour
27 days ago

Does One Plus N20 compatible with Telus?

Hello, I am thinking about transfer my phone plan from Virgin to Telus.  I am holding a One Plus N20 that was bought few years back from BestBuy. Interesting thing is, it works fine with Virgin, but fail the Telus VoLTE compatibility test (by IMEI). I hear the Virgin and Telus share same network here in AB.  Does it mean my phone won't work if transfer into Telus network? 

2 Replies

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Virgin operates on the Bell network, which is shared with Telus in Western Canada. Your phone should work without trouble, but if you can go to a Telus store, they may have a SIM you can borrow to test.