Forum Discussion
Data Download Charge
Massive charge ($465) for data download on my cell while in Victoria. Complained to customer service with no luck. Supposedly downloaded about 13 GB of audio podcasts in just a few minutes. This do...
Telus does not push podcasts to you, it is something your phone pulls off the internet. It is a good idea to tell podcasts to download only on wifi.
It is unfortunate but from your post, it looks like you first of all allowed the downloads from a cellular data connection, and obviously you do not have an "unlimited plan" that slows down your connection rather than running up big bills when there is an issue like this.
You might want to change your settings or switch plans to prevent this in the future, and if you are talking to Telus in an effort to reduce your bill, I don't recommend blaming them for it.
