Convert Telus EPP to Telus Consumer

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I did it using the hard way i.e. porting out and porting back in but I believe you can do it via calling the EPP Customer Support.

Also curious about this, is it done through EPP support or consumer support?

We answered your private message 🙂

The short answer is yes - you can convert an an EPP account to a regular consumer one without having to "port out" or cancel it first.