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Cellular network issue with "5G Standalone"
After I upgraded to 17.4, I found that there seemed to be some issue with my cellular service when using several apps. People kept saying there is nothing but adding the 5G+ icon in the IOS 17.4, but...
Yeah, thanks for the advice.
I have reached the support team and went through all the resetting, changing APN, and resetting on his end. None of these works. The only way is to turn off the "5G SA". If I switch to LTE or normal 5G, then turn on and down the airplane mode, everything back to normal. Once I turn on the 5G SA, and get the new IP assigned, the issue occurs.
The agent couldn't do anything but asked me to disable the 5G SA, and he said he had reported the issue for further investigation.
FYI, I have tried to push the profile of disabling the IPv6 on cellular network to my phone and it could help resolve the issue if I want to turn the 5G SA on.
A-B
Community Manager
Community ManagerThis sounds like something you'd want to check with our Mobility support team about directly. They're available at 1-866-558-2273 or by visiting the nearest TELUS store.
