Forum Discussion
Can't roam
I have a pixel 4a and have easy roam enabled however I am unable to make a roaming connection in Germany. I have tried removing sim, checked Ap settings, turned phone off and on multiple times and eve...
NFtoBC commented that east roam is just a billing option. I don’t have an android anymore so I can’t give specific menu direction but I would check a few things:
On your device, as NFtoBC indicated make sure cellular network selection is automatic. Next, many devices will have an option to turn roaming on or off. Obviously, make sure that is enabled.
I’m new to Telus so I’m not sure about this but I’ll throw it out there in case. On my former carrier, I could disable certain options such as roaming on the network side, through my carrier app. In the MyTelus app, I see something called “blocks” under the data management options. Perhaps make sure there are no blocks in effect?
On your device, as NFtoBC indicated make sure cellular network selection is automatic. Next, many devices will have an option to turn roaming on or off. Obviously, make sure that is enabled.
I’m new to Telus so I’m not sure about this but I’ll throw it out there in case. On my former carrier, I could disable certain options such as roaming on the network side, through my carrier app. In the MyTelus app, I see something called “blocks” under the data management options. Perhaps make sure there are no blocks in effect?
