Forum Discussion
sick_of_waiting
10 months agoNeighbour
Cannot stop order
I tried to place an order for a phone and plan. I guess this is a lot to ask. I have had three emails and two phone calls to confirm my identity (I guess as nothing has gone anywhere). The money for ...
TELUS_Support
Official Support Team
10 months agoHi! That’s really frustrating. We'll send you a private message to help you cancel the order without needing to do a chargeback.