Forum Discussion

Neighbour

11 months ago

Cancel online Order

I have ordered a new phone & plan online. The order has not been processed & I want to cancel it. Can I do this online or do I have to speak to someone at Telus?

TELUS_Support

Official Support Team

11 months ago

Hello! We'll send you a private message to discuss this further.

Related Content

Cancel order
I received a call from 780-925-8777, who told me they are from Telus, offering monthly discounts and phone regarding the Loyalty program. I have just realized that this could be a scam but have put...
Solved
Somkanya
9 months ago
998Views
1Comment
Track Your TELUS Device Order
Enter your order number in our Order Status tracker to see real-time updates from purchase to delivery. Order Status Meanings Order Processed Your order is being prepared for shipment. Processing...
A-B
26 days ago
259Views
0Comments
VIP Online Sales Team
Meet our elite VIP online sales team! This dynamic duo specializes in providing top-tier support, ensuring a personalized and premium experience with every interaction. Our two dedicated representa...
kbelding
2 years ago
1.6KViews
0Comments
Online Order, New Device/Plan Setup
Hi, my name is Justin, long time Telus Mobility user, I just signed up to the forums today to get some help with my recent order online. Back on November 25th, I ordered an iPhone 13 with a new plan ...
Solved
jsdm83
3 years ago
4.5KViews
2Comments
Hidden Cancellation charges...
So after 2 years with TELUS, the only product worth retaining is Gig fibre internet, that's if you have fibre installed to your property. I signed an agreement following a 'Salesman' cold call. F...
Solved
MrSL
7 months ago
2.7KViews
5Comments

Forum Discussion

Cancel online Order

Related Content

Cancel order

Track Your TELUS Device Order

VIP Online Sales Team

Online Order, New Device/Plan Setup

Hidden Cancellation charges...

Recent Discussions

Porting out Telus #: First name is misspelled on Telus account

Visual Voicemail on Pixel 10s

Horrible Webstore Experience

Can't activate Disney + subscription

Can’t activate disney