Forum Discussion
rhondaT2
4 years agoNeighbour
call back
scheduled a call back for today at 2pm on Nov 30 from the drop down window Telus suggested. No Call......... geeze waste of my time.
- 4 years ago
You should review your text messages against the area codes to ensure you have not got any outgoing texts to US numbers - It could be a business you are texting.
All Telus contracts allow for increases in costs. It may happen only if you have been on a plan for a long time, but your monthly statement, available for download at MYTelus should describe the changes in your billed amount.
Fabylous
4 years agoNeighbourhood Alum
Hi rhondaT2 if you have a question regarding your services, the community can try and help you. We're sorry if you were unable to get your call at the time you requested.
- rhondaT24 years agoNeighbourYes no call came at all after I took time off work to wait for call backI want to know why I am charged monthly for text message to USA when I know no one in USA ? Also where does it read in my contract that the fee can do from 75.00 to 82 .00 a month. I cannot afford a phone anymore.
- NFtoBC4 years ago
Community Power User
You should review your text messages against the area codes to ensure you have not got any outgoing texts to US numbers - It could be a business you are texting.
All Telus contracts allow for increases in costs. It may happen only if you have been on a plan for a long time, but your monthly statement, available for download at MYTelus should describe the changes in your billed amount.- rhondaT23 years agoNeighbourDon’t you think I looked at and called -texted the numbers listed already.