Forum Discussion

Shiva's avatar
Shiva
Neighbour
2 years ago

Bring it back overcharge

I returned my perfectly fine phone to Telus in September via mail. I tracked it and it has been delivered. But now there is a $590 bring it back charge in my account! What is this?
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

Hey Shiva - you should receive update text messages on the status of the Bring it Back. Have you received anything?

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