Forum Discussion
Stee90
3 years agoNeighbour
Black Friday Deal iPhone 13
I ordered a black iPhone 13 on November 29. In the email I received it said it would ship in 5-7 business days. It has surpassed that now and I still have not received an update. When I track the orde...
- 3 years ago
Pf8
3 years agoNeighbour
Same for me, got through to customer service and was told that my order was going to to be cancelled to an error by Telus and that I needed to order again and the deal would be honoured. I did that and it’s been 3 weeks and both the 1st and 2nd order still say processing. No communication from telus.
Pf8
3 years agoNeighbour
Confirmation from telus shortly after posting this… both of my orders are now cancelled. Extremely frustrating as the best deals are during Black Friday (at all carriers) and Telus’ inability to process this order stopped me from getting a good deal at another carrier. After numerous issues with Telus this is the last straw and will be moving to another carrier.