Forum Discussion

Tipsy's avatar
Tipsy
Friendly Neighbour
8 months ago

Billing issues

We are a company who decided to switch our 7 lines to Telus Business. We get billing issues every few months from Telus. Previously they had removed some discounts from one line which they fixed it a...
Tipsy's avatar
Tipsy
Friendly Neighbour
8 months ago

We are still awaiting for the callback that you had promised. What is the ETA?

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
8 months ago

Hi Tipsy, we'd be happy to look into this for you. Please send us a private message. 

  • Tipsy's avatar
    Tipsy
    Friendly Neighbour
    8 months ago

    I have already sent the personal message a few days back. I was told in the personal message that someone will call me back. But no callback so far.

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      8 months ago

      Our apologies Tipsy, in some instances it can take a few business days for a call back. We have replied to your PM. 

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