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Am I the only one getting the run around on purchasing a cell phone outright? Been chasing for answers for over a week. no one can help. Chased place to place - finally got an automated reply from ...
You can purchase a device at full cost from your local Telus store, Best Buy, Apple store, Samsung, or order one online from Amazon or another retailer. All you do is remove the SIM card from your current device and put it in your new device and it should work as long as the device you have purchased is compatible with the Telus network. You might have to put in the APN Settings for Telus manually, which isn't hard to do and are very easy to find.
https://www.telus.com/en/support/article/activate-data-on-your-android-device
You may want to get a new phone off of Amazon or other stores.
