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HOTROD2023's avatar
HOTROD2023
Helpful Neighbour
3 years ago
Solved

activations fee

why on every new phone there is a activation fee when already customer? I find this annoying. Thanks 
  • Nighthawk's avatar
    3 years ago

    If you get a phone in store, there is almost always an activation fee. If you look at Telus' website for the A54, the top of the page and the terms and conditions state: 

     

    Save the $60 connection fee when you shop Mobility online. Plus get fast, free shipping.
    The $60 savings is a waiving of our $60 connection fee. Offer applicable online only on Mobility
    orders for smartphones, connected devices (ie. tablets, smartwatches) and Bring Your Own Device
    plans. Offer applicable to Mobility consumer accounts only. Offer not applicable to Business,
    Corporate or EPP account types.

     

    It pays to read the fine print. All carriers have been doing it that way for years.