Forum Discussion
CatManDanno
2 years agoNeighbour
Activation email for stream+ Telus films error
I've been fully activated on everything stream plus offers since the day I signed on, yet I continue to receive an "Action required: Activate your TELUS Films & Series subscription" email every few d...
CatManDanno
2 years agoNeighbour
Yes, the other 3 are great.
TELUS_Support
Official Support Team
2 years agoOK, can you send us a private message? I'd like to get your account info so I can flag this.
- CatManDanno2 years agoNeighbour
Also, just to be sure you're hearing me correctly, it is not the Telus films and TV app itself that is giving problems. The activation went smoothly, it is just these activation reminder emails that I am receiving, for a service that is already active and working just as it should
- TELUS_Support2 years ago
Official Support Team
Correct, I want to flag it as it could be an issue in the backend.
- CatManDanno2 years agoNeighbour
You want me to just send a PM with my log in credentials in it?