Forum Discussion
leilamari
1 month agoNeighbour
5G Essential Unlimited Canada-US Plan
I visited the US last month and was charged roaming fees despite having a Canada-US Plan. I called to ask them to remove the charge and was told my plan does not include data coverage in the US, but ...
TELUS_Support
Official Support Team
1 month agoHello leilamari, you're right about not wanting to pay these charges every month since last time I checked, these plans should cover for calls, SMS and data. We'll need to access your account in order to review the notes, your plan and investigate this billing issue. We'll send you a private message shortly, thanks for your time !