New Fibre Service - Exciting - I get to contact customer service....

Your Fibre service technicians have wrecked my existing service upon installing the new fibre cables in my neighbourhood.  Telus needs to take more care and locate existing services to avoid disruptiopns.  I wonder how many others have had to follow up with their customer service agents to have services re-instated after Telus has gone through?  Not a good way to introduce your new service to my neighbourhood.