Forum Discussion
Cancel mobility services
Hello,
I’m writing to inform you that my mother has passed away, and I would like to cancel her account/service.
Please let me know if you require a copy of her death certificate or any other documentation to process the cancellation.
Thank you for your assistance.
1 Reply
TELUS_SupportOfficial Support Team
Hello Mel555, please accept our deepest condolences on the loss of your mother. During an already difficult time, the administrative tasks that follow are the last thing anyone wants to deal with, and we want to make this process as gentle and seamless for you as possible.
We'll send you a private message shortly, we'll need more information and for privacy/security reasons, we can only do this in private.
Thanks !
