Forum Discussion
nijjarlogin
2 years agoNeighbour
Is Telus Business Customer Service the worst in the industry?
Hi, I purchased Telus Business Connect services back in Nov 2023. I am still waiting for it to be activated after almost 2 months now and I have no transparency on why they have not activated th...
nijjarlogin
2 years agoNeighbour
That is my whole issue. I have been told atleast 5 times that they will escalate and call me back, but no callbacks. It is just bad customer service all around.
A-B
Community Manager
2 years agoSorry to hear that. If we had verified access to look into your account we could definitely try to investigate as to what is happening with the callback attempts.