Forum Discussion

MKL9's avatar
MKL9
Just Moved In
21 hours ago

Channels 2803 and Channel 2810 - off by 1 hour

There is a guide schedule time-sync issue following the B.C. time zone changes on Nov 1st that is isolated to just 2 specific multicultural channels on Optik TV. Channel 2803 ( Fairchild 2 HD ) and ...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 hours ago

We've been advised by our Optik team that the hour discrepancy due to the time change should be resolved. Can you please confirm?

  • MKL9's avatar
    MKL9
    Just Moved In
    1 hour ago
    Thank you for the update. I just checked both channels, and unfortunately the 1 hour discrepancy is still not working/resolved.

    Could you please look into this further and get back to me.

    Thanks