Forum Discussion
$32 increase dur to expiration of service agreement
Our bill increased $32 due to expiration of our service agreement. Rogers is offering service for much less than the price of our agreement prior to the increase. Rogers also claims to be able to provide 2Gb service. Our current Telus 1.5Gb service is not up to speed dur to our outdated equipment. Our Telus account and home phone number are 50+ years.
2 Replies
TELUS_SupportOfficial Support Team
Hey Harryon - As another user suggested below, you can also reach out to our Loyalty team to explore what options may be available for you. They'll be happy to take a closer look!
- FuzzyLogic
Community Power User
Once your contract expires you are switched to a month to month rate which is typically higher.
You will need to call Telus at 1-888-811-2323 to arrange for a new contract to get a better rate.
